Understanding the Customers Needs
Once you know what your prospective resident truly needs, you will be prepared to customize the buyer experience. Dig into the conversation for a deeper understanding with the 3 primary types of questions.
See an outcome for the right and wrong answers as you help Jessica demonstrate the community to Brandon. Your decisions guide the tour.
Closing the Sale
Help Jessica overcome the most common obstacles that a leasing professional faces while attempting to close the sale. This interactive program let's you decide the fate of her presentation.
Dealing with Angry Residents - Part One
If you work within the property management industry, dealing with angry people is a daily part of your job. Use a step-by-step approach that will simplify your resolution process.
Part one of a four part series on Dealing with Angry Residents. This micro podcast sessions covers Foundational Principles.
It Starts with You
Part two of a four part series on Dealing with Angry Residents. This is a micro podcast sessions taught by Rommel Anacan.