Wesley Aleshire

Understanding the Customers Needs

Once you know what your prospective resident truly needs, you will be prepared to customize the buyer experience. Dig into the conversation for a deeper understanding with the 3 primary types of questions.

Wesley Aleshire

The Demonstration

See an outcome for the right and wrong answers as you help Jessica demonstrate the community to Brandon. Your decisions guide the tour.

Wesley Aleshire

Closing the Sale

Help Jessica overcome the most common obstacles that a leasing professional faces while attempting to close the sale. This interactive program let's you decide the fate of her presentation.

Rommel Anacan

Dealing with Angry Residents - Part One

If you work within the property management industry, dealing with angry people is a daily part of your job. Use a step-by-step approach that will simplify your resolution process.

Rommel Anacan

Foundational Principles

Part one of a four part series on Dealing with Angry Residents. This micro podcast sessions covers Foundational Principles.

Rommel Anacan

It Starts with You

Part two of a four part series on Dealing with Angry Residents. This is a micro podcast sessions taught by Rommel Anacan.