This bundle package includes a four part series on Dealing with Angry Resident taught by national motivational speaker Rommel Anacan. If you've been in the multifamily housing industry for even a short time, you know that dealing with angry people (residents, customers, vendors, co-workers etc) is something that happens almost every day!
In this four-part series you'll discover a proven step-by-step plan that will help you interact, engage and communicate with angry people in ways that help them calm down and will help you remain calm! "Don't face another angry person without listening to this podcast series first!"
Part One: Foundational Principles (Video Version)
Part Two: It Starts with You (Podcast Version)
Part Three: Active Listening (Podcast Version)
Part Four: Finding Resolution (Podcast Version)
Buy as a bundle for a 10% discount automatically calculated in the price & two weeks of unlimited access to all of the sessions in this package.