The Reflection Coach
Have you ever had an employee that was resistant to feedback, recommendations or coaching in general? Coaching has gotten a bad rep, this program will help you change the perspective of coaching into a positive one.
The Star Coach
Have you ever received some type of coaching from someone and afterwards you felt like they just bit your head off? Want to better than that? Star Coaching will help you develop your team and enhance productivity. All while staying likable.
Dealing with Angry Residents - Part One
If you work within the property management industry, dealing with angry people is a daily part of your job. Use a step-by-step approach that will simplify your resolution process.
Part one of a four part series on Dealing with Angry Residents. This micro podcast sessions covers Foundational Principles.
It Starts with You
Part two of a four part series on Dealing with Angry Residents. This is a micro podcast sessions taught by Rommel Anacan.
Part three of a four part series on Dealing with Angry Residents. This micro podcast sessions covers Active Listening.